

For years now, people have been using emoticons and
smileys in their MSN chats. There is good reason for this phenomenon - as the internet has evolved over time,
more and more features and options have become available to its users, and the cornerstone of online
communication is chat.
Starting on the 14.4baud modems of the Commodore 64,
moving from bulletin boards to IRC, chat has blossomed into a multi-million dollar industry, filled with
entrepreneurs who are constantly attempting to work upon the basic concept of passing text messages to each
other and make it glossier, sexier and add their own special twist. Some have been more successful than
others.
Probably the biggest and most significant change in the
history of chat was the introduction of the graphical emoticon or smiley face symbol. First seen on ICQ in the
early nineties, and then mastered by Microsoft with their MSN program later, the smiley face personified
everything that the internet generation was feeling at the time. It was cool, it was digital and it could avoid
wasting long periods of time typing.
Microsoft didn't rest on its laurels, and continued to
develop the idea of using graphical images to represent what it saw as people's feelings. In a later version of
MSN Messenger, they came up with the genius idea of allowing people to add their own emoticons to their client,
effectively opening up a new industry of custom logos and emotes which would drive their product forward for
the next five years.
As the demand for smileys and emotions grew, so did the
userbase of MSN. Especially in the United States of America, the number of users began to outstrip the already
well established AOL Instant Messenger. The flexibility of MSN was becoming its major feature, but it would
also hamper it in the months to come.
In the last few years, the world of online instant
messaging has again exploded, as companies realised that they must allow their users to communicate with other
software users easily and seamlessly, or they will be left behind by the fickle public. This has led to a
number of new issues which faced the companies who operate chat software (such as Microsoft) -
inter-compatibility.
By opening up their API, Microsoft had given companies
such as Meebo (an online aggregator of chat services which allows you to stay in touch with all of your friends
at the same time) the opportunity to use its data and connect with its severs - however, there was one feature
which it was impossible for other companies to harness - the personal emotions that people had saved in their
clients.
Users had a new demand - they wanted to be able to use
special characters and symbols to represent their emotions, and they wanted to use them across a wide variety
of platforms and software. It was at this time that the public realised that what they in fact wanted had been
there all along, in the form of MSN symbols.
These special characters were already installed in the
character maps of windows users, and had been ever since they first installed Windows. Special images which
could be copied and pasted just like normal letters into word documents, Facebook statuses, onto MySpace pages
and most importantly, they could be used in MSN chat, usernames and statuses. The MSN heart symbol, music notes
and stars found that their simplicity had once again made them in hot demand - and people began using symbols
for MSN more and more due to the fact that they could be used anywhere and were not tied to one product, like
custom emoticons.
What will the next step be in the history of the emote? We
will wait and see, but for now the uncrowned king of the graphical emotional representation is surely - the MSN
symbol!

Sammy is a technology author who writes about social networking and
loves MSN symbols. His favourite is the special
character for a snowman.